Terms of Service
These terms explain the rules for using PricePing, the price-tracking service.
1. Agreement
By creating an account, subscribing to a plan, or using PricePing, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service. PricePing is operated by Hani Al Anani, an individual based in Dubai, United Arab Emirates. “PricePing,” “we,” “us,” and “our” mean that operator.
2. The service
PricePing tracks the price of product pages you choose and tells you when the price drops. You add product links, see price history, set a price alert, and get a notification when something you track gets cheaper.
You can use the PricePing mobile app, where available, and this website to sign in and see your tracked products and price history. Features and availability may differ between iOS, Android, and the website. Some features, such as adding or editing products from the website, may be limited or withdrawn. Your plan may limit how many products you can track at once.
You can also tell the app you bought a product and type in the price you paid. PricePing records that against the first price it tracked for the product and adds the difference to your running total, converting between currencies where needed. This total is built from what you type. We do not verify it with the store, and it is not a statement of account, a refund entitlement, or a promise of any kind.
We may add, change, suspend, or remove features as the service develops.
3. Accounts
You can sign in with Apple, with Google, or with an email address and password. You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account and should tell us promptly if you suspect unauthorized access. You may not create an account for someone else without permission, impersonate another person, or use another person’s account.
4. Product links and user content
You keep ownership of information you submit, including product links and alert settings. You give PricePing the limited permission needed to host, process, analyze, and display that information to provide the service. You must have the right to submit the links and information you provide.
You must not:
- Use PricePing unlawfully or to violate a store’s terms or another person’s rights.
- Attempt to reverse engineer, disrupt, overload, or bypass limits or security controls.
- Submit malicious code, deceptive links, or information that you do not have permission to use.
- Use automated access in a way that damages the service or a third-party store.
5. Subscriptions and billing
PricePing is a subscription with two paid plans and no free tier: Personal, which tracks up to 20 products, and Power, which tracks up to 50 products. Access requirements and available plans depend on the platform. Where PricePing is available, mobile subscriptions are sold through Apple’s App Store on iOS or Google Play on Android and managed for us by RevenueCat; there is no separate purchase on this website.
Prices, billing periods, and any free-trial period change over time. The ones shown to you on the purchase screen at the moment you subscribe, in your own currency and storefront, are the ones that apply to you.
Subscriptions renew automatically unless cancelled under the purchasing store’s terms and deadlines. Where a plan includes a free trial, the trial converts to a paid subscription at the end of the trial period unless you cancel first. Manage or cancel through the store where you purchased it: Apple subscriptions in iOS Settings, or Google Play subscriptions in Google Play. Payments and refunds are subject to the applicable store’s terms and refund process.
When a paid subscription expires, price checks pause immediately. PricePing holds your tracked products, their price history, and product alerts for 30 days. If you do not renew by the stated deadline, we permanently delete that held product data. Your PricePing account and saved purchases and savings remain. This subscription-expiration process is separate from deleting your full account under Section 11.
6. Price checks, accuracy, and notifications
PricePing checks prices from your phone and from our servers, using the store’s own public product page. Device checks can run in the background when the operating system permits. Check frequency depends on your plan, device permissions, operating-system background restrictions, and network availability. Background execution and notification delivery times are not guaranteed.
Some stores block automated reading, change their pages, or show different prices in different countries. A check may therefore be delayed, incomplete, inaccurate, or unavailable, and a product may stop being trackable. Some Amazon pages can only be read from your device, in the marketplace your device can buy from. A page that will not ship to your location may show no price at all.
Push and email notifications are sent when your settings and the available data support them. PricePing does not guarantee that a product will remain available or that an alert will arrive before the price changes again.
7. Browser extension
PricePing offers an optional Chrome extension that sends a product page you are viewing to your PricePing account. It authenticates with an access token you create on the website’s settings page. We store only a one-way hash of that token, so it is shown to you once and cannot be recovered afterwards. Keep it private: anyone holding it can add products to your account. You can revoke a token at any time from the same page.
8. Third-party services
PricePing depends on third-party services, including the stores whose pages you track, Apple and Google for sign-in, Apple, Google, and RevenueCat for subscriptions through the applicable store, PostHog for product analytics, Supabase for accounts and data, Expo for push notifications and app updates, Render for hosting, Cloudflare for delivering this website, Zyte and Firecrawl for reading store pages, Inngest for scheduled checks, Resend for email, and open.er-api.com for currency exchange rates. Those services have their own terms and privacy policies. We are not responsible for a third party’s content, availability, policies, or actions.
9. Price and product information
PricePing is a monitoring tool, not a seller or marketplace. Product descriptions, stock, shipping, taxes, currency conversions, prices, and checkout terms belong to the relevant store. Always confirm the final price and terms with the store before purchasing.
10. Intellectual property
PricePing and its software, branding, design, and original content are owned by PricePing or the relevant licensors. These terms give you a limited, personal, revocable right to use the service; they do not transfer ownership to you. You may not copy, resell, or commercially exploit PricePing except with written permission.
11. Deleting your account, suspension, and termination
You can delete your account from the Account tab in the app or request deletion by email without installing the app or signing in. See our account deletion instructions, including ownership verification for manual requests. Successful deletion removes your account, tracked products, price history, alerts, notification tokens, and your recorded purchases and savings total. Deleting your account does not cancel an active subscription. Cancel that separately through the store where you purchased it, in Apple subscription settings or Google Play subscriptions. Data handling and retention exceptions are described in our Privacy Policy.
We may suspend or terminate access if you breach these terms, create risk for the service or others, fail to pay, or if we need to protect the service or comply with law. Where appropriate, we will give notice and an opportunity to resolve the issue.
12. Disclaimers
To the extent permitted by law, PricePing is provided on an “as available” basis without a guarantee that it will be uninterrupted, error-free, or suitable for every purpose. We do not guarantee the accuracy, completeness, timeliness, availability, or continued price of information obtained from third-party stores.
13. Limitation of liability
To the extent permitted by applicable law, PricePing will not be liable for indirect, incidental, special, consequential, or punitive losses, or for a purchase decision made using a price, alert, or product detail shown by PricePing. Nothing in these terms excludes liability that cannot legally be excluded or limits rights that apply to you under mandatory consumer law.
14. Changes to these terms
We may update these terms as PricePing changes. We will update the “Last updated” date and provide additional notice for material changes where appropriate. Continued use after an update means you accept the revised terms.
15. Governing law
These terms are intended to be governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai, without removing any mandatory consumer protections that apply to you. If a provision is found unenforceable, the remaining provisions will continue to apply.
16. Contact
Questions about these terms can be sent to [email protected].